Award Contest 2021 | Qorus Banking Innovation

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Analytics & Artificial Intelligence 2021
Digital Marketing & Sales 2021
Future Workforce 2021
Neobanks & Specialized Players 2021
Offering Innovation 2021
Reimagining the Customer Experience 2021
Social, Sustainable & Responsible Banking 2021
Global innovator

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Analytics & Artificial Intelligence 2021

Customer Risk Attribute Assessment Model (CRAAM)

Elevator pitch

With CRAAM in place, Taipei Fubon Bank (TFB) improves the accuracy of customer risk evaluation by nearly 50% since the proportion of over-estimation and under-estimation are declined from 17.0% to 8.8%.

Analytics & Artificial Intelligence 2021

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Immediate-NBA Program - Extracting hot tips from cold data in real time using AI/ML

Elevator pitch

A comprehensive product recommendation solution that runs daily, encapsulating all customer intent for the product – coupling of latest intent signal with customer profile, digital behaviour and all transactional footprints over the last 6 months.

Analytics & Artificial Intelligence 2021

1st

2nd

3rd
Maya Banorte's Personal Assistant

Elevator pitch

Banorte's Multichannel Personal Assistant

Analytics & Artificial Intelligence 2021

1st

2nd

3rd
PrimeAgrim - Digital Nano Lending Service for Blue-collar Working Community from Prime Bank

Elevator pitch

PrimeAgrim is an innovative digital nano loans service to support the lives of the working poor particularly blue-collar workers using alternative credit scoring technology.

Analytics & Artificial Intelligence 2021

1st

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RPA and AI as a smart assistant for auditors

Elevator pitch

RPA and AI utilized as a smart assistant for audit tasks. The new process enables robots and artificial intelligence algorithms to collaborate auditor as a smart assistant leading auditor to focus on value added audit activities.

Analytics & Artificial Intelligence 2021

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Self-driven Finance: AI driven data to create engagement

Elevator pitch

We can now combine both prediction and personalization leveraging data and artificial intelligence to provide the best possible customer experience.

Analytics & Artificial Intelligence 2021

1st

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"Smart Advisor" on Krungsri Mobile application (KMA)

Elevator pitch

The most advanced feature that combined both artificial intelligence (AI) and human intelligence (HI) while providing an easy understanding investment advisory under the concept of “Make life simple”.

Analytics & Artificial Intelligence 2021

1st

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3rd
Speech Analytics at Losango offices (Financial Institution for Loans and Purchase Installments linked to Banco Bradesco) and Bradesco Insurance.

Elevator pitch

Use of Speech Analytics to diagnose calling reasons and for improving customer service quality at Losango offices (Financial Institution for Loans and Purchase Installments linked to Banco Bradesco) and Bradesco Insurance.

Analytics & Artificial Intelligence 2021

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The new approach is a new era of AML

Elevator pitch

Preventative AML Models

Analytics & Artificial Intelligence 2021

1st

2nd

3rd

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Digital Marketing & Sales 2021

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Future Workforce 2021

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Neobanks & Specialized Players 2021

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Offering Innovation 2021

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Reimagining the Customer Experience 2021

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Social, Sustainable & Responsible Banking 2021

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Voting in this category is only accessible to jury members

Global innovator

2021 Innovations by Abu Dhabi Islamic Bank

Global innovator

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2021 Innovations by BBVA Mexico

Global innovator

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2021 Innovations by BNP Paribas

Global innovator

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2021 Innovations by Banco Bradesco

Global innovator

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2021 Innovations by CaixaBank

Global innovator

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2021 Innovations by Commonwealth Bank of Australia

Global innovator

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2021 Innovations by DBS Bank

Global innovator

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2021 Innovations by Kasikornbank

Global innovator

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2021 Innovations by Minna Bank

Global innovator

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2021 Innovations by Nedbank

Global innovator

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2021 Innovations by Santander

Global innovator

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2021 Innovations by Sberbank

Global innovator

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2021 Innovations by Standard Bank

Global innovator

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2021 Innovations by HSBC

Global innovator

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A joint Qorus and Accenture initiative, the Banking Innovation Awards have been serving as a catalyst for innovation in the banking sector since their inception in 2013.

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