Vote now in the 2020 Efma-Accenture Innovation in Insurance Awards

Voting is open online until May 29th.

Publish date: 19 May 2020
Author: Accenture
Theme : Innovation

The fifth annual Efma-Accenture Innovation in Insurance Awards will be revealed at a virtual awards ceremony on June 17th. The Efma-Accenture Innovation in Insurance program is a joint initiative that aims to reward the most innovative distribution and marketing projects developed by insurance companies across five continents. Efma members and non-members from financial institutions have until May 29th to vote for the winners of this year’s edition.

“Just as insurers are creating ecosystems for their customers and products, we have our own unique ecosystem that provides a great opportunity for these companies to showcase their innovations,” said Hannah Moisand, Efma’s Head of Strategic Partnerships and project leader for the awards initiative.

"Across the globe, insurers are continuing to digitize processes from underwriting to claims management. A major theme we see is insurers becoming more deeply integrated in their customers’ lives, offering new products and experiences that allow them to become true partners and not just an outlet when something goes wrong," said Boris Plantier, Efma’s Strategic Content Manager.

An expert panel has selected nominees for awards in six different categories. Both Efma members and non-members can vote for the winners in each of the seven categories by visiting and selecting their top three innovations per category.

This year’s nominees are:

Workforce Transformation

- Allianz (France) - We ACM Sales Tour
- Assicurazioni Generali (Italy) - We LEARN: a new way to the future
- BNP Paribas Cardif (France) - Skill Up
- FWD (Singapore) - JoChek Biometric eKYC Screening
- MassMutual Financial Group (USA) - LeadsApp
- Mitsui Sumitomo Insurance Group (Japan) - Digital Workforce Development Program
- Nippon Life Insurance Company (Japan) - Enhancement of Role-Playing Exercise for Sales Force using AI
- One Path (Australia) - AI-Driven Underwriting Project
- Zurich Insurance Group (Switzerland) - Zurich Innovation Championship

Customer Experience

- Aditya Birla Sun Life Insurance
(India) - “Client for Life”
- Allianz Global Assistance (France) - Geolocated Safety and Security Alerts within Allianz Travel app
- AvivaSA Emeklilik ve Hayat (Turkey) - AvivaSA Mobil - Customer Mobile Application
- AXA Partners (France) - Blockchain insurance for Unemployment
- Generali Assicurazioni (Italy) - Digital Hub
- Mutua Madrileña Automovilista (Spain) - Mutua Madrileña´s Virtual Assistant for Customer service
- Ping An (Hong Kong) - Credit-Based Smart Auto Claim Solution
- Salud Digital Mapfre (Spain) – Savia, the new digital health platform
- SulAmérica Seguro (Brazil) - Connected Medicine


- Akur8 (France) - Akur8
- Bagtrax (UK) - Bagtrax Travel Insurance
- Blocksure (UK) - Blocksure OS
- Democrance (UK) - Insurance for remittance workers and their families back home
- EagleView (USA) - EagleView Assess™
- Flo Automation (USA) - ClaimFlo
- Mediktor (Spain) - Mediktor Symptom Checker
- Verikai (USA) - Capture Platform
- upcover (Australia) - upcover

Core Insurance Transformation

(Japan) - Straight Through Payment
- Axa Assicurazioni (Italy) - AXA Caring - A new way to handle Health claims being our Customer Health Orchestrator
- Banca Mediolanum (Italy) - Distributing blockchain based smart-insurance policies (auto-paying claims)
- Discovery (South Africa) - Vitality Active Rewards 2020
- KBC Insurance (Belgium) - From app to comfort zone : a unique way to unburden the customer
- Mitsui Sumitomo Insurance Group (Japan) - Development of digital insurance sales platform utilizing an API
- Munich Re Group (Germany) - MIRApply Physician
- Vienna Insurance Group - VIG (Poland) - Comprehensive digital solution for claims handling
- Westfield Insurance (USA) - Small Business Transformation (SBX)

Connected Insurance and Ecosystems

- Absa Group
(Kenya) – Bancassurance System & App
- AG Insurance (Belgium) - Phil at Home, the daily life companion for elderly to live comfortably and safely at home
- Bajaj Allianz General Insurance Company (India) - Farmitra-Caringly Yours
- Baloise Insurance (Belgium) - Helicus Aero Initiative
- MetLife EMEA (Turkey) - MetLife’s My Mobile Bill is Safe Insurance
- MetroMile (USA) - Fractional car insurance
- Mitsui Sumitomo Insurance Group (Japan) - RisTech: Solving risks in industry and society through data ecosystems
- PZU (Poland) - COVID-19 Life Band
- San Cristobal (Argentina) - Online Doctor Visit through the Insured APP and Website

Product and Service Innovation

- Baloise Insurance (Belgium) - Cyber Safe Family - Digital when possible, always human
- Collective Benefits (UK) - Time off Work Insurance
- Farmers Insurance (USA) - Toggle Insurance
- Fidelidade (Portugal) - Just in Case
- Generali (Italy) - Immagina Adesso (Imagine Now)
- Groupama (France) - GARI, your farming assistant
- LINGS powered by House of Insurtech (Switzerland) – LINGS: The insurance you ever wished, and the perfect lead generator for traditional insurance companies
- Ping An (Hong Kong) - Agricultural Products Intelligent Traceability Platform System
- Seguros Bolívar (Colombia) - Café Seguro

Global Innovator (voted by jury members only)

- AFLAC (Japan)
- Ageas (Portugal)
- Allianz (France)
- BNP Paribas Cardif (France)
- Discovery (South Africa)
- Fidelidade (Portugal)
- Generali (Italy)
- Mapfre (Spain)
- Mass Mutual (USA)
- Mitsui Sumitomo Insurance Group (Japan)
- Sompo Asia (Singapore)
- Zurich (Switzerland)

The winners of each category will be revealed during the Innovation in Insurance Awards ceremony, which will take place virtually on June 17th 2020.