Watch the 2022 Ceremony Highlights
Watch the highlights of 2022 ceremony event below.

Watch the 2021 Ceremony Highlights
Our 2021 event took place on 18 November, watch the full event below.

2021 Banking Innovation Trends
Insights drawn from the 2021 submissions have shown us that human relationships are driving innovation in banking
Building a sustainable future
A key theme for banks is the need to support the shift towards a more sustainable world.
Listening to customers at scale
Banks are using technologies and solutions to help them listen and respond to customers with personalized service at scale.
Digital efficiencies with a human touch
Banks are developing creative strategies and tools to bring the human touch to relationships with customers when they want empathy and support.
Purposeful relationships beyond the pandemic
Banks have worked hard to overcome customers’ nostalgia for the good old days and are partnering with them to create a new—and better—normal
Our 2021 winners include
Previous Edition Highlights
Look back on some highlights from previous years
2019 Highlights

2018 Highlights




